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Cal Poly Pomona Experts Guide


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Linchi Kwok

Prof. Kwok’s research interests include hospitality trends, social media, information technology, and service operations. His research work often appears in high-impact journals in the field, and he serves on the editorial boards of the Journal of Hospitality and Tourism Research, Cornell Hospitality Quarterly, and Journal of Hospitality and Tourism Insights.


Since 2010, he has received approximately $110,000 in internal and external grant funds to support his scholarly work. He has presented more than 50 authored/co-authored papers in conferences and conducted over 10 invited presentations on pedagogical strategies, dinner etiquette, and research methods. He was the recipient of The W. Bradford Wiley Memorial Best Research Paper of the Year Award at the International Council on Hotel, Restaurant and Institutional Education in 2017 and several best papers awards in conferences.

Selected Publications:



M.S., restaurant, hotel and institutional management

Ph.D., hospitality administration, Texas Tech University

M.B.A., Syracuse University


English, Cantonese, and Mandarin Chinese

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