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Cal Poly Pomona Experts Guide


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CPP Hospitality Management Professor Linchi Kwok

Professor Kwok’s research interests include hospitality trends, social media, information technology, service marketing, and service operations. His research work often appears in high-impact journals in the field, and he serves on the editorial boards of the International Journal of Hospitality Management (a corresponding editor), Journal of Hospitality and Tourism Research, Cornell Hospitality Quarterly, and International Journal of Contemporary Hospitality Management.


Between 2010 and 2022, he received over $155,000 in internal and external grant funds to support his scholarly work. He has presented more than 60 authored/co-authored papers at conferences and conducted over 10 invited presentations on pedagogical strategies, dinner etiquette, and research methods. His research work has won numerous best paper awards in academic conferences.

Selected Publications:



Ph.D., hospitality administration, Texas Tech University

M.S., restaurant, hotel and institutional management, Texas Tech University

M.B.A., Syracuse University


English, Cantonese, and Mandarin Chinese

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